Terms and conditions

General Conditions

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This website is owned and operated by WK Composites Ltd. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors [description of what is offered on your website]. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Terms of use of the WK Composites Ltd services

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1. The order placed by the Customer must be in the form of a signed form order or form of an e-mail expressing the will to order a given service or email accepting a project previously ordered by oral means.
 
2. The customer is obliged to provide his or her data to the WK Composites Ltd enabling the correct invoice issue.
3. The WK Composites Ltd undertakes not to share Customers` contact details to third parties, but use them as intended the Act on the Protection of Personal Data.

Principles of project acceptance

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• The customer is obliged to familiarize with the project submitted to him/her by WK Composites Ltd and approval  - expressing your acceptance by e-mail or other writing.

• The WK Composites Ltd is not responsible for errors detected after acceptance project by the client.

• The WK Composites Ltd is not responsible for errors in the project sent by a client.

• The customer is liable for violation of personal rights and copyrights of persons third parties in the materials and information provided to the WK Composites Ltd

• In case of legal defects of materials and information provided, WK Composites Ltd reserves the right to withdraw from the contract.

• The project implementation date will be agreed individually with the client depending from the complexity of the project and will be specified in detail in order form

• In the event that the Customer is obliged to provide substantive content to the project, he/she should do it within 3 days from the date of signing the form orders. When the customer does not provide the necessary information and materials on time referred to in the preceding sentence, the WK Composites Ltd reserves the right to extension of the order processing time.

• The deadline for the service is calculated from the next business day after the day the client accepts the project.

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Costs of projects

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• WK Composites Ltd performs project cost calculations within 14 days from the date of submitting the request for proposal.

• The quotation includes unit prices of services and products, technical costs, approximate date of completion and project cost

• The validity period of the offer depends on the project and will be specified in the final project valuation

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Payment and prices

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• Payment for services performed is based on the invoice issued

• Credit and Debit cards are debited on dispatch of your order. All prices include sales taxes (where applicable) unless otherwise stated.

• Bespoke Project - The customer is obliged to pay a deposit of 50% of the amount before the start of the contract by the WK Composites Ltd. The deposit is non-refundable.

• In the lack of individual arrangements as to the date of payment and forms payments (eg. deposit) - invoices are payable at the latest on the day of receipt by the Customer goods.

• If the payment deadline is exceeded, the WK Composites Ltd reserves the right to calculate statutory interest and the costs of calls for payment directed to the client who is in default.

• Until the Customer pays the entire agreed price for the project to the WK Composites Ltd, all rights to the project are vested in the Advertising Agency.

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Terms of complaints

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The complaint should be submitted within 5 days of the order being carried out.

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• Complaints will be considered within 14 days from the date of complaint notification.

• The colors displayed on the monitor may differ from the actual colors - this is due to the specificity of displaying images on the monitor.

• The WK Composites Ltd is not responsible for mechanical damage, the influence of weather conditions, operation and inadequate maintenance of materials and products purchased by the customer

• ​The customer can cancel the order ONLY until receipt of payment of deposit  (the invoice) and printing. If the customer cancels the order after paying the deposit, but the order is not printed yet the deposit is not refundable. If the customer cancels the order after project acceptation and it started to be production process , the customer is liable to pay all cost of production.

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Shipping

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• The goods are sent to the address indicated in the order form or given by email. The store will inform the customer immediately about an incorrectly completed order form that prevents shipments or may delay it.

• The goods are delivered by courier companies or via Anpost. 

• In some cases, there is a possibility of personal collection of goods at the seller's premises.

• The shipment is delivered within 5-7 business days.  However, the WK Composites Ltd reserves the right  to extend the shipping time for technical and other reasons

• The shipping fee depends on the quantity and size of the products sent

• The WK Composites Ltd is not liable for damage or loss of a shipment in transit.

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Cancellation

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The order can be cancelled only if it is in the basket. To do this, click the "remove product" icon. If your order has already been paid, you can cancel it within one hour of purchase by contacting us by email or phone.
Remember - orders sent for production cannot be cancelled!

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Final Provisions

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Placing an order at an WK Composites Ltd signifies your acceptance of this Regulations and terms of complaint.